Maggie Marilyn

Maggie Marilyn provides shipping worldwide. Provided below is information and requirements to ensure your purchases get to you with no implications.

Please note that delivery times listed are estimates and commence from the date your parcel is shipped. We aim to dispatch all orders placed before 12PM NZST on the same day. 

Shipping Methods

Whilst the team at MM make every effort to get your order to you within the stated time frames, unforeseen circumstances and peak trading times can have an effect on these guidelines.

 

New Zealand

2 - 3 Working Days - Free

Maggie Marilyn offers express shipping New Zealand wide and same day shipping in Auckland (working days only).

Australia


2 - 3 Working days (depending on location)
 - $20 NZD

Track your order at DHL Express. 

Rest of world


2 - 3 Working days (depending on location)
 - $30 NZD

Track your order at DHL Express. 

Delivery

To ensure an easy delivery process please enter all contact details including phone number and email address when you are confirming your order details.

Delivery times may be affected by customs clearance delays. Please note that customs fees, taxes and any other additional costs are the responsibility of the customer. Any additional fees incurred due to delivery refusal or multiple failed attempts will be charged to the receiver. 

Tracking

All deliveries will include a tracking number, automatically emailed to you upon dispatch from Maggie Marilyn. Ensure to hold on to this and follow links in the email to track your order.

Additional Notes

Parcels must be signed for upon delivery. If delivery cannot be made the driver will leave a collection card at the stated address. To collect the parcel, the collection card must be presented with a form of photo ID at the nominated courier branch. If the parcel is not collected within 10 business days, it will be returned to Maggie Marilyn. Please note that redelivery will be at the expense of the buyer.

Returns policy

Maggie Marilyn operates under the New Zealand Consumer Guarantees Act 1993. If for any reason you are not happy with your purchase you are welcome to return your item/s for a credit or exchange. If goods are faulty or damaged then you are entitled to a full refund, exchange or credit note. 
Maggie Marilyn does not offer refunds for change of mind and/or sale items.
Returns or exchanges are accepted on goods within 14 days of customers receipt of goods. Items returned outside of this window will be assessed on a case by case basis and final decision to be made at the discretion of Maggie Marilyn.
Items must be returned new, unused and with all the Maggie Marilyn tags still attached. Any dry cleaning costs incurred will be deducted from your credited amount.

Payment of return shipping costs, including import duties and taxes, are the responsibility of the recipient, not Maggie Marilyn.

Returns that do not meet this policy will not be accepted.

In the event that a faulty item is returned and deemed not faulty by Maggie Marilyn the cost of shipping will be deducted from any refunded value. Any and all refunds processed will be in New Zealand dollars (NZD) and in the original payment method.

Any change to exchange rates at the time of return processing is beyond the control of Maggie Marilyn.

Contact us to arrange a return.