Refund policy

We are happy to provide a refund, exchange or credit note on any full price order that meets the following conditions:
Items must be returned within 14 days of purchase.
Items must be unworn with all tags still attached.
Swimwear must be tried on with undergarments and returned with the hygiene seal attached.
Items must be free from makeup and perfume, so please be mindful of this when trying them on.
You will be refunded in your original form of payment.
We will make exceptions for unforeseen shipping delays, please contact us if you think your parcel may take longer.

SALE ITEMS
All items purchased from the Online Archive Sale are not eligible for exchange, credit or refund.
Discounts cannot be applied retrospectively to past orders.

GIFT WITH PURCHASE ORDERS
When making a return on an order that included a gift with purchase, please keep in mind if the gift is not returned with the order, we will deduct that gift value from your refund amount.

BUNDLE ORDERS
If you return one item from the bundle, you'll receive a refund equal to the price difference, keeping the full price for the item you choose to keep.

If goods arrive to you faulty or damaged, we are so sorry and will offer a full refund, exchange or credit note as well as refunding the cost of shipping.