Where do you ship?

We ship to any country that accepts DHL Express or Fedex shipments. Check your country's requirements at Fedex or DHL.

How long will my order take to arrive?

We offer a range of delivery services from 3-hour service within Auckland to 3-5 days internationally. Check our shipping and returns page for more info.

Can I return something for a refund?

We will do our utmost to ensure that you are happy with your purchase. This includes offering refunds on orders that meet our returns policy.

We'd also love to share our blog post on the true cost of returns.

What if I got the wrong size?

We know shopping online can be tricky so we are here to help! If you aren’t sure about fit or sizing, we will go the extra mile to offer size exchanges, advice, measurements or photos, just send us a message!

You can also return your order if it meets our returns policy.

I can’t see the item I’m looking for. Do you have it in stock?

We are always happy to help you find a hard-to-find MM piece you’re searching for! Contact us online or call us at our Britomart store as we may be able to source one for you.

Can I come in to try things on?

Yes! We'd love to meet you at our Newmarket or Britomart homes.

I have another question!

We'd love to hear it! Send us a message through the contact page and we will get back to you as soon as we can.